SHIPPING
Overview
Delivery times vary by product and destination. Estimated delivery information is shown where available during the ordering process — check your product page and checkout for the most current estimate.
Processing
Once an order is placed and payment is confirmed, it moves into processing. You'll receive an order confirmation email as soon as your payment goes through.
Delivery estimates
We don't publish a single fixed delivery window across all products, since this can vary by item and destination. Where a specific estimate is available for your order, it will be shown during checkout or in your order confirmation.
Tracking
You'll receive tracking information by email once your order has been fulfilled and a tracking number is available. You can also look up your order status anytime on our Track Order page.
Delays
Occasionally, delivery can take longer than expected due to carrier delays, weather, or high demand. If your order is taking longer than the estimate shown, check the tracking status first — if something looks wrong, contact us and we'll look into it.
Incorrect address
Please double-check your shipping address before completing checkout — orders are sent to the address provided at the time of purchase. If you notice a mistake, contact us as soon as possible; we can sometimes correct it before an order ships, but can't guarantee a change once an order is already with the carrier.
International orders
International orders may be subject to customs processing and import duties or taxes depending on your country, which can affect delivery time and may not be included in the checkout price. Please check your local customs regulations if you're ordering from outside the shipping regions we currently support.